When this error occurs, it is related to the email address. There can be a few different ways to fix the issue.
Here are some tips on fixing the issue:
- Double check that your email is correct.
Check that you have the correct suffix at the end such as .com or .com.au
Have you changed your email recently?
- Are you signing into the correct Educa Site?
To make sure you are on the correct page, open a notification email from your inbox, or reopen the login page again from http://geteduca.com.
- Reset your password.
See our article Reset Your Educa Password
If you are still having trouble, please contact us on Support@geteduca.com and we will assist you with fixing the error.