When this error occurs, it is related to the email address. There can be a few different ways to fix the issue.

Here are some tips on fixing the issue:

  • Double check that your email is correct.
    Check that you have the correct suffix at the end such as .com or .com.au
    Have you changed your email recently?
  • Are you signing into the correct Educa Site?
    To make sure you are on the correct page, open a notification email from your inbox, or reopen the login page again from http://geteduca.com.
  • Reset your password.
    See our article Reset Your Educa Password

If you are still having trouble, please contact us on Support@geteduca.com and we will assist you with fixing the error.


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