If a child moves to another centre or service that also uses Educa, their profile can be transferred so the new service can continue adding to their portfolio. Transfers are handled by the Educa Support Team and must be requested by a Site Admin from the child’s former service.
What's Included in the Transfer
The following information will transfer with the profile to the new Educa site:
Profile information including profile picture
All Individual Stories, Family Stories and Individual Day Journals
Plans - Can only be viewed and not edited
Notes
Routines
Family Linked to the profile
What's Not Included in the transfer
The following information will NOT transfer with the profile to the new Educa site:
Group Stories
Forms
How to Request a Child Transfer
Profile transfers are completed by Educa Support. Please ask someone with site admin access at your centre to email support@geteduca.com.
In the email, include the following details to help us process the request quickly:
Child’s full name
Name of the old service
Name of the new service
(Optional) The date you’d like the transfer to be made
Important
Transfers can only be initiated by the former service’s Site Admin.
Once the transfer is complete, the new service will be able to continue building on the child’s existing portfolio.