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Image Uploader - Drag & Drop, Direct Upload
Image Uploader - Drag & Drop, Direct Upload

How the image uploader works - and a note one HEIC image (for Apple devices) now supported by our uploader

Educa avatar
Written by Educa
Updated over a week ago

Educa's image uploader works two ways:

  1. Upload from your files - only eligible files (images) will show

  2. Drag and drop directly into the story

Here's how drag and drop looks:

Images default to 50% size when added to a story. You can get creative and move them and change their size. You can change their orientation or edit images, e.g., crop them..

Note, we have separated out Google Drive. You can add any form of file from the Google Drive button.

Note on HEIC files

Note, Educa's image uploader is now configured to accept HEIC files. If you are having difficulty, please contact Educa support.

Apple iOS 11 introduced the HEIC is a subset of HEIF (High Efficiency Image Format). If you add an image via our teacher web app or the Touch family app, your phone will convert the image to .jpeg automatically and load into Educa.

This article covers two aspects. (1) Make sure your phone is set to auto-convert to /jpeg for our mobile apps, and (2) how to convert your HEIC image to JPG.

Change Phone Settings to Allow Other Formats

Here's how for Apple phone:

  1. Go to Settings > Camera.

  2. Tap Formats.

  3. Tap "Most Compatible." This setting is available only on devices that can capture media in HEIF or HEVC format, and only when using iOS 11 or later.

  4. All new photos and videos will now use JPEG or H. 264 format.

For Android:

  1. Go to Settings > Camera.

  2. Scroll down and tap Save options under the Pictures section.

  3. Disable the HEIF pictures option

  4. All new photos and videos will now use JPEG

Convert your HEIC image to JPG

Broadly, any device or software related to Microsoft Windows do not accept HEIC files.

However there are a number of ways to convert an HEIC file to JPG, depending on what device you want to upload to. It's best to Google a solution for your device and operating system.

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