Conversations allows Teachers and Families to communicate with each other in a private message thread. Think of it like an internal messaging system for your centre.
⚠️ The ability for guardians to start a conversation is turned off by default. Site admins can enable this under Site Settings > Privacy.
Start a new conversation
Go to Community → Conversations.
Click + Conversation.
In Recipients, choose one or more people from the dropdown and click Save.
Enter a Title for your message.
Type your message and, if needed, upload.
Click Save to send.
Once sent, recipients are notified by email and in their Notifications inbox on the toolbar.
View and reply to conversations
All conversations you have access to are listed under Community → Conversations.
To read or reply:
Click the conversation title to open the full thread.
Type in your reply.
Click Send Reply.
Recipients of your reply are notified by email and in their Notifications inbox.
You can delete your replies at any time by clicking the trash can icon.
Who can see conversations?
Conversations are private between the participants.
Any teacher with site admin access can view all conversations on the site.
Teachers without site admin access can only see conversations they are part of.
Edit or delete a conversation
You can make edits only to conversations that you started.
After clicking the title, you can:
Click Edit to change the original title or message.
Add or remove people from the conversation.
Delete the conversation entirely under More.
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