Conversations allows teachers and parents to communicate with each other in a private message thread. Think of it like an internal messaging system for your centre.

Top Tip: The ability for guardians to start a conversation is turned off by default. Site admins can enable this under under Site Settings > Privacy.

Starting a conversation

  1. On the Educa website or PWA navigate to Community > Conversations

  2. Click on the 'Add Conversation Button' if it's available

  3. Select the recipient/s from the dropdown and click save

  4. Type your message, you can add videos and photos too

  5. Click send!

Once a conversation is sent, the recipients will be notified by email and also in their notifications inbox on the toolbar.

Note: Conversations is a web only feature - available on desktop and teacher PWA. It is not available in the Educa Touch App.

Viewing and replying to conversations

All of conversations that you have started or received are located in your conversation inbox under Community > Conversations.

To read any conversation, click on its title and you will be taken to the conversation detail page. Here, you can read and reply to the conversation thread.

Once a reply is sent, the recipients will be notified by email and also in their notifications inbox on the toolbar.

Note, as per access rules elsewhere in Educa, site "admins" have access to all conversations. Otherwise, conversations are private, seen by participants only.

Editing and deleting conversations

If you want to make a change to a conversation you started you can edit both your message and it's recipients. It's also possible to delete a conversation and conversation replies you have created.

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