Conversations

How to use conversations to send private messages

Educa avatar
Written by Educa
Updated this week

Conversations allows teachers and families to communicate with each other in a private message thread. Think of it like an internal messaging system for your centre.

⚠️ The ability for guardians to start a conversation is turned off by default. Site admins can enable this under Site Settings > Privacy.

Starting a conversation

  1. On your Educa site navigate to Community > Conversations

  2. Click on the + Conversation button' if it is available

  3. Select the recipient/s from the dropdown and click save

  4. Type your message, you can add videos and photos too

  5. Click send!

Once a conversation is sent, the recipients will be notified by email and in their notifications inbox on the toolbar.

Viewing and replying to conversations

All conversations you have started or received are located in your conversation inbox under Community > Conversations.

To read any conversation, click on its title and you will be taken to the conversation detail page. Here, you can read and reply to the conversation thread.

Once a reply is sent, the recipients will be notified by email and in their notifications inbox on the toolbar.

☝️ Please note, as per access rules in Educa, site "admins" have access to all conversations. Otherwise, conversations are private, and seen by participants only.

Editing and deleting conversations

If you want to make a change to a conversation you started you can edit both your message and its recipients. It's also possible to delete a conversation and conversation replies you have created.

Did this answer your question?