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Download & Save a Child's Profile and Stories
Download & Save a Child's Profile and Stories

How to download a child's portfolio to your device and unzip the contents

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Written by Educa
Updated over a week ago

Note: For families, only available to relations marked as the Mother, Father or Parent

While your child has an active profile on Educa, or up to 3 months after their profile has been archived, you can download their portfolio. This includes their learning stories, photos and videos. Your download will be put in a .zip file, and then sent to your email inbox as a download link.

Please note that this only applies to active Educa sites.

How to download a profile

1: From the child's profile page, click on 'Profile' or their profile picture to view their profile information.

2: Click 'Download Profile' in the left sidebar to start the process.

You will then see this message:

Click 'Okay' to continue.

3: Check your email for a notification from Educa with the subject "Your Child Profile Download is Ready." Click on the link in the email to start the download. You may need to choose where to save the file first, depending on your browser's settings.

Please note that the download link is only active for 2 hours.

This will download a .zip file of the child's profile. A zipped file will need to be "extracted" or "unzipped" to be used properly.

About the Download

The profile includes stories and media used in stories only. Plans and forms are not downloadable. If you would like to save any Plans or Forms, download them as PDFs to your device individually.

Note also, that the stories lose their formatting in this download process as the formatting relies on them being part of Educa. If you want the beautiful stories you see as keepsakes, a better option is to use our Print/PDF feature and use "Download PDF" to save to your device.

How to extract a Zipped File

1: Locate the file (named "[child's name]") on your computer. If you did not choose where to save it, this will be in your Downloads folder. 

2: Once you've found the folder, Right click on the folder and select "Extract all"

3: Choose where to extract the files, or leave it as default to save it in Downloads

4: Click "Extract" to unzip the folder 

5: You can now view the stories (and other files) by opening the, now extracted, folder "[child's name]"

The folder will contain the following files: 

  • Files - this contains all of the child's photos, videos and PDF files

  • [child's name]'s learning stories - this is a file containing all of the child's stories in one place

6: View the stories by clicking on "[child's name]'s learning stories". This will open the file in your browser as you would view it on the web. You can also access individual photos, videos and PDF files in the "Files" folder. 

If you cannot open the Learning stories, you may need to choose how to open it.
Right click the file and select "Open with," then click either Google Chrome (recommended) or your preferred web browser. 

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