Educa

Articles and FAQ for parents and family using Educa.

Educa For Families

Add a profile picture, update your details and set your email preferences.

Customising Your Parent Account

Visibility and other settings around family emails and comments.

Family Comments & Who Sees Them

Invite family members to view your child's Educa portfolio

Getting Started

How to download a child's portfolio to your device and unzip the contents

Download & Save a Child's Profile and Stories

Upload a Child's Profile Picture or Update/Change Child's Details.

Edit a Child's Profile

How to add responses to your child's About Me page.

Complete Your Child's About Me Page

How to un-link a person from a child's profile

Remove a person's access from a child

Access your notifications, child's stories and more from your toolbar - (access toolbar, show toolbar, find sidebar, navigation, buttons)

Using the Toolbar - Parents

Child Profile

Families can write a story for their own child that posts to their child's portfolio and is shared with educators

How Parents Can Create a Family Story

Learning Stories

Opening Routines (Parents)

How to create a feed, sleep or note entry to the Routines for a child.

Add a Record to the Routines (Parent)

How to view all the records for your child in Routines

View Records on Routines (Parent)

Routines

About Educa Archiving

Common issues and solutions for accessing your download link

Educa Archiving - Troubleshoot receiving your download link

Common issues and solutions for accessing your archive file

Educa Archiving - Troubleshoot opening your ZIP file

Educa Archiving

Contact Support

Educa Academy

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.