Educa

Kate Smith

Articles and FAQ for parents and family using Educa.

Educa For Families

Add a profile picture, update your details and set your email preferences.

Customising Your Parent Account

Visibility and other settings around family emails and comments.

Family Comments & Who Sees Them

Invite family members to view your child's Educa portfolio

Getting Started

How to download a child's portfolio to your device and unzip the contents

Download & Save a Child's Profile and Stories

Upload a Child's Profile Picture or Update/Change Child's Details.

Edit a Child's Profile

How to upload pictures to your child's photo gallery

Adding Photos to Your Child's Gallery

How to add responses to your child's About Me page.

Complete Your Child's About Me Page

How to un-link a person from a child's profile

Remove a person's access from a child

Access your notifications, child's stories and more from your toolbar - (access toolbar, show toolbar, find sidebar, navigation, buttons)

Using the Toolbar - Parents

Child Profile

Families can write a story for their own child that posts to their child's portfolio and is shared with educators

How Parents Can Create a Family Story

Learning Stories

How to find and open the Routines Feature

Opening Routines (Parents)

How to create a feed, sleep or note entry to the Routines for a child.

Add a Record to the Routines (Parent)

How to view all the records for your child in Routines

View Records on Routines (Parent)

Routines

About Educa Archiving

Common issues and solutions for accessing your download link

Educa Archiving - Troubleshoot receiving your download link

Common issues and solutions for accessing your archive file

Educa Archiving - Troubleshoot opening your ZIP file

Educa Archiving

Contact Support

Learning Story Academy

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

Tickets portal

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