🔒 Site Admins only – If you don’t see this option, you don’t have permission. Ask someone with site admin access at your centre to help.
The Manage Users page lets you manage all pending Family, Teacher, and Student invitations from one central location.
To learn how to send invites to Families, Teachers or Students, check out the relevant article below:
Access the Manage Users Page
The Manage Users page can be accessed through Settings > Manage Users.
Managing Pending Invitations
Once you've invited Families, Teachers or Students/Children, you'll see their pending invite in the respective tabs. Each entry shows: name, email address, who sent the invite, and date of last invite.
Note: You'll only see the option for Children/Student invites if you have enabled this feature on your site.
More details 👉 Student Users - Schools
Options to manage invites:
Option | Name | Description |
| Re-Invite | Click to resend the invite email. If this is greyed out, you'll have to wait 24 hours since the last invite before you can send another one. |
| Re-Invite all | Click to resend all pending invites at once. |
| Edit | Click to fix spelling errors in names. If the email address is incorrect, you'll need to delete the invite and create a new one. |
| Delete | Click to delete the invite. Any existing invite email will no longer be valid. |
Setting Invitation Rights
By default, all Teachers and certain Family Members can send invitations to Family members to join a child's profile. You can change this at any time in Site Settings > Privacy to limit who can send invites.
The options are:
All Teachers and Child's Parents (Default)
All Teachers
Site Admin Only
The Family members listed as the below relationships to a child can send invites to other Family members if enabled:
Mother
Father
Parent / Parents
Primary Caregiver
Troubleshooting
If anyone is not receiving their invite email, or having trouble accepting, first check that you have the correct spelling for their name and email address. If this is correct and they're still having issues, please Contact Us and we can assist.
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