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How to Use Story Due Notification Bells (Overdue Alerts)

These alerts remind you when a child is due for a story, helping ensure regular updates for families.

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Written by Educa
Updated this week

🔒 Site Admins only – Only users with site admin access can configure this setting. If you don’t see this option, you don’t have permission. Ask someone with site admin access at your centre to help.

What the Bells Mean

  • A bell icon will appear over a child’s profile photo on the All Children page or on your Profile Children page when a story is due.

  • The bell disappears once a published individual or group story is added for that child within a set timeframe.

  • Stories tagged as Day Journals will not clear the bell.

Overdue Alert bell shown over a child’s profile photo

How to Turn On or Adjust Overdue Alerts

  1. Go to Site Settings.

  2. Select the Stories tab in the left sidebar.

  3. Scroll down to the Overdue Alert setting.

  4. Choose how often a story must be written:

    • Disable

    • 7 days

    • 14 days

    • 21 days

    • 28 days

    • 30 days

    • 60 days

Overdue Alert setting with available timeframes

Clearing the Bells

  • Publish either an individual story or a group story for the child within the selected timeframe.

  • Once published, the bell will disappear.

  • Note: Day Journals do not count towards this requirement.

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