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Change or Reset your password

Forgot your password or just need to change it? Here’s how to update your Educa password quickly and securely.

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Written by Educa
Updated over 3 weeks ago

⚠️ Important: If you enter your password incorrectly ten times, your account will be locked. To avoid this, reset your password before using all your attempts.

Changing your password

  1. Login to Educa.

  2. Click Settings.

  3. Click My Account.

  4. Click Change Password.

  5. Enter and confirm your new password that meets the following requirements.

    • At least 10 characters

    • 1 lower case letter

    • 1 upper case letter

    • 1 number

    • 1 special character (e.g. !, @, #, $)

  6. Click Reset.

where to click to change you email address

Forgotten your password

  1. Go to your Educa login page.

  2. Click Forgot password?

  3. Enter the email address you use to log into Educa, then click Reset.

  4. Check your inbox for an email called Reset Password from The Educa Team.

  5. Click the link in the email.

  6. Enter and confirm your new password that meets the following requirements.

    • At least 10 characters

    • 1 lower case letter

    • 1 upper case letter

    • 1 number

    • 1 special character (e.g. !, @, #, $)

  7. Click Reset.

  8. Return to your login page and sign in with your new password.

where to click to reset your password if forgotten

Tip: Tick the Remember box on the login page for quicker access next time or use a password manager.

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