Educa

Three places to look for a story - My Stories, story search and pending stories

Story Search - If You Can't Find a Story

If you are encountering issues in Educa, sometimes clearing your browser cache will resolve them

How to Clear Your Browser Cache or Cookies

Forgot your password? It's easy to reset it.

Change or Reset your password

Parent stories cannot be edited by teachers or linked to. But there's a workaround for teachers.

Editing or Linking to Parent Stories

Log into Educa via an icon you can add to your phones homescreen

Add Mobile Web shortcut to your home screen

Frequently asked questions about using Educa

Troubleshooting FAQ

How to check  to see if you are assigned to a child.

Why can't I see all of my children?

An explanation of the icons you see around Educa and Educa terms.

Icons and Language in Educa

Using Educa's Export template in Ratings for DRDP period-end reporting

Upload data from Ratings to DRDP Online

Our Story Collaboration setting manages edit rights for draft stories and published stories.

Draft & Published Stories - Who Sees Them, Who Can Edit?

Access and visibility conventions and options in Educa for planning

Who sees my Draft Plan, Plan and comments?

How to remove and replace old passwords from your browser when you change your Educa password.

Updating Your Browser's Saved Password After Changing Your Educa Password

How to translate a page on your Educa Site to a different Language

Translating Educa using Google Translate

Use Overdue Alerts to keep track of which children need stories. This article explains the notification bells.

Story Due Notification Bells

If students forget passwords, they can reset using the "forgot password" link or  their Microsoft or Google logins. Here's how.

Student Passwords - Change/Reset Options

Using Stories to Print in Reports tab to track which stories have been printed.

Managing Your Printed Stories

Access Educa and other sites with one click. Save time or use it as backup if you forget your password!

Microsoft and Google Single Sign On (SSO)

Learn three quick ways to access your Educa site in seconds.

Logging in to Educa: Time-Saving Shortcuts

We no longer support the calendar feature on Educa.

Calendar - Discontinued Feature

The Educa Touch App, designed for families, was retired as of Dec 31, 2023.

Educa Touch App - Discontinued Feature

Learn how to remove unwanted formatting when copying content into Educa, so you can make full use of our layout, font and colour tools.

How to Paste Text as Plain Text

Tierra Talley

Commonly asked questions and troubleshooting ideas

Understanding our Pricing Model: Frequently Asked Questions

Pricing Model - FAQs

Smoothly transition your billing from Xero to Stripe and ensure uninterrupted service with our step-by-step guide and video tutorial

Transition to Stripe for a Better Billing Experience

Pricing and Billing Questions

Contact Support

Educa Academy

Find answers and get help from Intercom Support and Community Experts

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