Educa

Three places to look for a story - My Stories, story search and pending stories

Story Search - If You Can't Find a Story

Forgot your password or just need to change it? Here’s how to update your Educa password quickly and securely.

Change or Reset your password

How you can use Family Stories to bring home learning into Educa.

Family Stories

Log into Educa via an icon you can add to your phones homescreen

Add Mobile Web shortcut to your home screen

How to check  to see if you are assigned to a child.

Why can't I see all of my children?

Using Educa's Export template in Ratings for DRDP period-end reporting

Upload data from Ratings to DRDP Online

Manage who can view and edit stories using the Story Collaboration setting.

Draft & Published Stories - Who Sees Them, Who Can Edit?

Understand who can see your plans, how visibility is controlled by templates, and how to keep certain content private from families.

Plan Visibility

How to change the language you use for Educa.

Change Your Language

These alerts remind you when a child is due for a story, helping ensure regular updates for families.

How to Use Story Due Notification Bells (Overdue Alerts)

Using Stories to Print in Reports tab to track which stories have been printed.

Managing Your Printed Stories

How to login to Educa, with tips to make it easier and what to do if it’s not working

Logging into Educa

Learn how to remove unwanted formatting when copying content into Educa, so you can make full use of our layout, font and colour tools.

How to Paste Text as Plain Text

Tierra Talley

Commonly asked questions and troubleshooting ideas

Understanding our Pricing Model: Frequently Asked Questions

Pricing Model - FAQs

For sites using Stripe billing: update site capacity, manage payment details, invoices, and your subscriptions.

Update Your Stripe Billing Details

Pricing and Billing Questions

Contact Support

Educa Academy

Find answers and get help from Intercom Support and Community Experts

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