Invite a family member to a profile
Find the child's profile in All Children.
Open the child’s profile.
Enter the family member’s name and email address.
Select their Relationship to Child.
Click Invite.
The following Relationship to Child options are considered Parents and will give full access to the profile. Other options will provide limited access, like not seeing Plans or Forms.
Mother
Father
Parent
Parents
Primary Caregiver
Stepparent
Note: It's important to always have at least 1 family member listed as parent to ensure someone has full access to the profile.
One Family Member, Multiple Children
To invite a family member to multiple profiles, invite the family member to one child’s profile first. After they accept, use Link to Existing Family to connect them to the other child’s profile(s).
Managing invites
🔒 Site Admins only – If you don’t see these options, you don’t have permission. Ask someone with site admin access at your centre to help.
Setting Invitation Rights
By default, all teachers and family members listed as Parents on a child’s profile can send invitations to other family members.
You can change this in your privacy settings to any of the following to limit who can send invites:
All Teacher and Child's Parents (Default)
All Teacher
Site Admin Only
Re-invite families
You can re-send an invite to a family member by clicking Re-Invite on the child's profile or through Manage Users.
Note: To view, resend and delete all invites on your site, go to Manage Users to see an overview.
Troubleshooting
If any family members are not receiving their invite email, or having trouble accepting, first check that you have the correct spelling for their name and email address. If this is correct and they're still having issues, please Contact Us and we can assist.
Customising your invite message
In your privacy settings, you can create a Custom Guardian Invite Message that will be included in all new family invitations. Use this to personalise your invites, set expectations, or highlight why joining your site is important. Once your message is ready, click Save to apply it.