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Educa’s pricing is based on the profile capacity you set. You can adjust this limit in increments of 5, with a minimum of 15 profiles. Capacity cannot go below the number of active child profiles, so you may need to archive profiles first.
This guide shows you how to update your capacity so it matches your current enrolments and billing needs.
Adjust Your Site’s Profile Limit
Go to Settings > Site Settings and open the Billing section.
Select your new profile limit (must be a multiple of 5 and not below your number of active profiles).
Click Save to confirm
Your updated limit will show immediately under Billing
Important Notes
Minimum capacity is 15 profiles.
Adjustments must be made in increments of 5.
Billing is based on capacity, not active profiles.
Changes take effect from the next billing cycle and will appear on your upcoming invoice.
If you want to reduce capacity but have more active profiles than your chosen limit, you’ll need to archive children first.