Note: For families, this is only available to Relations marked as the Mother, Father or Parent of the child.

When a child has left their service their parents and teachers will be able to download all of the learning stories, photos, and videos that have been uploaded to their profile to keep on your computer.

To download the all the data for your child on Educa

1: Visit the child's Profile page by clicking "Children" tab

2a: Click on the child's name to view their Profile 

2b: If the child has left and been "archived," then you can find their profile in the "Archived Profiles" page

3: Click "Download" near the bottom left of the page

4: Click "Yes" to start the download. You may need to choose where to save the video first depending on your browsers settings

This will download a .zip file of the child's profile. A zipped file will need to be "extracted" or "unzipped" to be used properly.

Extract a Zipped File

1: Locate the file (named "[child's name]") on your computer. If you did not choose where to save it, this will be in your Downloads folder. 

2: Once you've found the folder, Right click on the folder and select "Extract all"

3: Choose where to extract the files, or leave it as default to save it in Downloads

4: Click "Extract" to unzip the folder 

5: You can now view the stories (and other files) by opening the, now extracted, folder "[child's name]"

The folder will contain the following files: 

  • Files - this contains all of the child's photos, videos and PDF files

  • Instructions - this has some instructions on how to extract the file

  • [child's name]'s learning stories - this is a file containing all of the child's stories in one place

6: View the stories by clicking on "[child's name]'s learning stories". This will open the file in your browser as you would view it on the web. You can also access individual photos, videos and PDF files in the "Files" folder. 

If you cannot open the Learning stories, you may need to choose how to open it.
Right click the file and select "Open with," then click either Google Chrome (recommended) or Internet Explorer. 

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